Therefore, we were unable to investigate the matter further and the complaint had been rejected. The player from Argentina had made a deposit, but the amount had been deducted and not credited to his casino account. Despite having used the same deposit method previously without any issue, this time the transaction did not go through as expected.

Slots.com Casino Review

Take advantage of this offer and enjoy the races with the added bonus of knowing that if your pick doesn’t win, you still get your money back. To participate, all you need to do is open any of the eligible Pragmatic games and opt in. As part of this network-wide promotion, prizes may be awarded in the form of either a fixed cash amount or a multiplier on your recent bet. As annoying as it is, this player’s complaint is clearly down to plain https://sweepstakes.codes/casino/mcluck-com-the-free-social-casino-thats-all-about-fun-and-big-wins/ bad luck. Another similar complaint by another user indicates a lack of understanding of the way the RTP percentage works.

The player was seeking assistance in correcting this issue to fulfill KYC requirements if the withdrawal attempt failed. We attempted to gather more information from the player but received no response, leading to the rejection of the complaint due to insufficient details. The player from the United Kingdom had self-excluded from My Stake Casino and later created a new account using a different email but the same personal and banking details. The casino allowed deposits but blocked the account when a withdrawal was attempted, citing the existence of a previous account. The player from Ukraine had their account blocked by the casino, which claimed they broke the rules.

The player’s verification is stuck.

Despite depositing $ARS 5000 and activating a sports bonus, the player can’t participate in slots or live casino games. We closed the complaint because the player didn’t reply to our messages and questions. He won €110 through a bonus offer but was only able to withdraw €100 as per the terms.

• It essentially means that you can gamble with pretty much any cryptocurrency at the casino since it will instantly be exchanged to a supported currency on the website.
• Available languages are English, Spanish, German, French, Indian, Indonesian, Korean, Polish, Japanese, Portugese, Russian, Turkish, and Chinese.
• You will also find Stake Originals, which are exclusive games to the site.
• The evidence provided by the casino didn’t support the player’s claims.

Like if you don’t already have Bitcoin and want to buy it onsite from the MoonPay service, which is linked from your Stake wallet. For example, on our first test we started with a deposit of 50 euros in BTC. Less than 5 minutes after scanning the QR code via our Bitpanda account, the credit was visible in our player account.